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FAQs: What types of debt collection practices are prohibited?

Below are the answers to frequently asked questions from Consumer Credit Counseling Service clients regarding our services. Please review them, your question may have already been answered!


Q. What types of debt collection practices are prohibited?

A. - Harassment. Debt Collectors may not harass, oppress, or abuse you or any third parties they contact.
For Example, debt collectors may not:
- Use threats of violence or harm;
- Use obscene or profane language; or repeatedly use the telephone to annoy someone



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