About Us

The Credit Education Bureau (CEB) is an extension of Consumer Credit Counseling Service (CCCS) of Rochester - a non-profit organization based in Rochester, NY - focused on the financial wellness of families and individuals. The CEB provides innovative financial education services that empower individuals to become successful and independent money managers throughout life.

Originally established in 1989 as an educational division of the Credit Bureau of Rochester – a local credit reporting agency – the CEB grew out of the rising need for financial literacy in the early and mid 1990's. The CEB officially took root as a non-profit agency in 1995 and focused primarily on disseminating financial literacy information through three main avenues – on-site classes at community groups and schools, a financial hot-line, and an annual media campaign. As the credit and financial services industry expanded throughout the late 1990's and early 2000's, so did the demand from consumers facing high debt levels, damaged credit, and stretched budgets. As a result, the CEB added services such as Financial Health Counseling and Bankruptcy Counseling to address these common financial challenges consumers were facing. Additionally, the CEB formed partnerships with other community organizations to develop and lead programs that create opportunities for improved personal finances.

In January of 2013, the CEB was officially adopted as an extension of CCCS of Rochester. Positioned in this manner, the CEB serves as a bridge connecting the community and consumers to innovative and relevant financial education.


Consumer Credit Counseling Service of Rochester

Founded in 1970, Consumer Credit Counseling Service (CCCS) Of Rochester is a non-profit organization in Rochester, NY, that has helped hundreds of thousands of individuals and families deal with financial difficulties. CCCS's vision is to focus on the financial wellness of families and individuals. Our certified professionals provide confidential counseling, educational services and other solutions enabling our clients to meet their financial goals.

At CCCS of Rochester we know how hard it is to face financial problems. We understand the need to have help from a debt management and reduction organization you can trust. Unlike many of our competitors, our debt counselors are required to be certified, and to maintain their certification. We offer confidential in-person and telephone counseling with certified debt counseling professionals.

CCCS of Rochester is a leading provider of credit counseling, financial education and debt repayment plans. We are a non-profit 501c(3)-community service organization that is accredited by The Council on Accreditation for Children and Family Services.Consumer Credit Counseling Service (CCCS) of Rochester is licensed by the New York State Department of Financial Services, and CCCS is a member in good standing with the Better Business Bureau and maintains an A+ rating.

CCCS of Rochester is also a member of the National Foundation for Credit Counseling (NFCC). The NFCC is the oldest and largest non-profit organization providing credit counseling, debt consolidation services and educational programs through its member agencies. There are more than 1,000 offices across the US and Puerto Rico.

CCCS of Rochester Board of Directors have over 300 years of business experience and are committed to the mission of the organization.

CCCS has over Forty years of nonprofit consumer credit counseling and financial education services experience.


Our Philosophy

We understand the challenges you face on a day to day basis. Paying off debts can add stress to your already busy and complicated lives. That's where we come in. Our nationally certified credit counselors are trained in a variety of financial counseling areas. When you request our counseling services, you will be treated with the dignity and respect that everyone deserves. The most important part is that we listen to you and your concerns. We can help you understand all of the options for managing your finances. We provide the financial education and services that can simplify your life and set you on the road to financial success.

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