An opening for an Advisor exists in our Rochester, NY office-



  • Interview clients with debt issues via telephone or in person to offer advice on improving their financial situation
  • Determine available monthly income after living expenses to meet credit obligations and offer possible alternatives for repaying debt
  • Evaluate client's financial situation to determine if our agency's Debt Management program is a viable means of repayment
  • Offer budget counseling to clients to assist them in managing and/or reducing their monthly expenses
  • Provide pre-filing bankruptcy counseling as required by Federal Law for anyone filing for Bankruptcy
  • Participate in community outreach activities by representing CCCS of Rochester as needed
  • Evaluate foreclosure prevention for clients seeking assistance with housing related matters
  • Other tasks, as assigned by management


  • Minimum of a 4 year degree or equivalent work experience
  • Experience working in customer service, foreclosure prevention/housing counseling, banking, mortgage lending, underwriting policies and/or loan closing procedures a plus
  • Must be able to pass NFCC Counseling Certification exams within the first 6 months
  • Must be able to pass a background screen and drug test
  • Excellent communication skills
  • Ability to handle and manage multiple priorities
  • Courteous listening skills
  • Excellent attention to detail
  • Positive and cooperative manner


Candidates must be flexible as the work schedule will include one evening shift per week and a rotational Saturday schedule



  • Medical
  • Dental
  • Life Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Holidays

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