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Consumer Credit Counseling Service of Rochester 



Customer Service Phone Hours

Monday - Thursday: 9 am - 8 pm

Friday- 9am-5pm


Customer Service In Person Hours

Monday - Thursday: 9 am - 6pm

Friday- 9am-5pm


Counseling Hours- By Appointment Only

Monday - Thursday: 8 am - 8 pm
Friday: 8 am - 5 pm
Some Saturdays: 9 am - 1 pm


**Holiday hours may vary- please call ahead**



CCCS of Rochester
1000 University Avenue,
Suite 900
Rochester, NY 14607

Phone: (585) 546-3440
Toll Free: (888) 724-2227
Fax: (585) 546-5693


Questions or New Clients Email:

Current Clients Email:


We provide consumer credit counseling services including bankruptcy counseling, foreclosure prevention counseling, student loan counseling, housing counseling, reverse mortgage counseling, other options for paying off debts, and financial education services.

If you are asking for information or want an appointment, please use the form below. If you are already a client please email us at Please remember not to send sensitive information in this email.  We will contact you soon!

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